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Privacy Policy

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Information I Collect:

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I receive, collect and store any information you enter on our website or provide me in any other way. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

I may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How I collect information:

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When you conduct a transaction on my website, as part of the process, I collect personal information you give me such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. 

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I collect such Non-personal and Personal Information for the following purposes:

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  • As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

  • If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

  • As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services;

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

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How do I store, use, share and disclose your site visitors' personal information:

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My company is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

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  • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery and printing companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

  • Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

  • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

  • Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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Cookies:

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When a user first visits my site, only essential cookies and scripts are loaded. In order to use other types of cookies and scripts (e.g., Functional, Advertising, Analytics).

Visitors can either approve all cookie types by simply clicking Accept, or only allow specific types by clicking the Cookie Settings button.  

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It automatically disables the usage of non-essential cookies and scripts until you provides consent. 

 

As a result, certain Marketing and Analytics integrations will only work after the visitor approves using the relevant cookies. Below are some examples of the apps that will not work before obtaining visitor consent:

  • Functional cookies: Hubspot and apps created by POWr. 

  • Marketing / Advertising cookies: Marketing integrations such as Facebook Ads, Google Ads and Facebook Pixel. 

  • Analytics cookies: Analytical tools like Google Analytics, Hotjar and Wix Analytics.  

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Visit this site to learn more about cookies:

https://www.allaboutcookies.org/

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To opt out of being tracked by Google Analytics across all websites, visit this link:

https://tools.google.com/dlpage/gaoptout

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Cookie settings help:

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Internet Explorer

Firefox

Google Chrome

Safari OS X

Safari iOS

Android

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How I communicate with site visitors:

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I may contact you to notify you regarding your account/purchase, to troubleshoot problems with your account/purchase, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

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If you don’t want me to process your data anymore, please contact me at contact@sabrinachetram.com

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Privacy policy updates:

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I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact us at contact@sabrinachetram.com​

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